Customer Support Intern (German native) - Camaloon

Description

You have always wondered how a Customer Support department works? You are interested in knowing what is like to have direct contact with a client? You are proficient in speaking Italian/French/German/English?

Camaloon is offering an opportunity to do an internship in the Customer Support department!

To support our international growth, we are now looking for great people to join our Costumer Support team. You will be the first point of contact with our clients and you will also get involved in the sales process with current clients or new leads.

At the end of the internship, if you demonstrate that you are responsible, proactive and you have a Customer Support DNA, you will have the possibility to join our company and grow professionally!

Camaloon enables any company to design and produce their marketing and promotional products.

We're fast, trust-worthy and deliver high quality merchandise in 7 different markets. This has led us to become the European leader of everyday products customisation.

We are an international e-commerce that allows the customization of almost any product (bags, notebooks, mugs, keychains, stickers, magnets, t-shirts ...) in any possible technique at the fastest time and highest quality.


Requirements

What will you learn?

  • Telephone and remote support
  • CRM management
  • Helping and guiding customers using our products
  • Defining problems, reporting and following-up
  • Reporting product errors in internal tools
  • Specifying new requests based on customers input
  • Participating in team meetings
  • Sharing knowledge and information in the team

Skills we are looking for in a candidate:

  • Excellent communication and problem solving skills
  • Negotiation skills
  • Proactivity
  • Fluent in a German

Benefits

  • Fast-paced career progression: Provide you with continuous challenges and room for learning.
  • Young and multicultural environment: Broad and diverse start-up ecosystem that provides much more than a job experience.
  • Dynamic and multicultural working environment.
  • Office location in Barcelona City Centre
  • Option to have subsidised Gym Membership with Andjoy
  • Option to have subsidised Health Insurance
  • Afterworks

Don't miss the opportunity to contribute to our challenging project as part of a great team!

Customer Support Intern (German native) - Camaloon
Camaloon
Customer Support
Barcelona