Hello!Ā šš»
At Factorial we're looking for a newĀ Payroll Integration Consultant to join our Product Services & Partner DACH Teams and help us boost the company to the next level.Ā
Ready to be part of the challenge? š
Being a crucial part of Product, your team is responsible forĀ onboarding new clients, implementing integrations and ensuring theĀ usage of the platform to its fullest, all while gatheringĀ customers' feedback. You will play an integral role in one of the key strategic initiatives for the DACH MARKET, the successful implementation and continuous improvement of our DATEV integrations.
Payroll is a key and core functionality and we want to forge a team of experts, so we can engage and deliver the best and most consultative experience to our current and potential customers.
One of your greatest challenges will be toĀ make sureĀ our product can beĀ fully adapted to the client's needs. This requires you to perfectly understand their processes and problems and detect possibleĀ improvementsĀ and opportunities in theĀ product.
The Role š
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Onboard our new DACH customersĀ by assisting them via video call and e-mail until Factorial and its payroll integrations are fully implemented in their organization.
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Bring aĀ consultative approachĀ to customers to ensure a fully customized experience setting up their accounts.
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Understand ourĀ client's problems and needs, we convert problems into solutionsĀ and gather theirĀ feedback.
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ShareĀ improvement pointsĀ with other teams within Factorial to help creating the bestĀ customer journeyĀ andĀ unlocking the market.
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Collaborate with different teams such as Payroll, Strategy & Partnerships, Product, Marketing & Sales.
Your ProfileĀ š§
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Previous experience working with customers as an Implementation Consultant or Project Manager for solution integrations.
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Some understanding of the Payroll process in Germany is a must.
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Previous knowledge of Payroll softwares such as DATEV is a plus.
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German expert speaker and professional English.
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Proactivity: you will need to find the best way to ensure your accounts are fully activated, clients have the best experience implementing Factorial and that your gathered knowledge are shared within Factorial.
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Fast Learner: you can quickly become an expert on the software and it's easy for you to keep up-to-date with product updates, as well as our integration progress.
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Problem-solvingĀ mindset: the ability to propose alternative solutions and workarounds to unexpected situations.
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GoodĀ sense of analysis: while onboarding our clients, you will have to understand the specificities of the market and translate this knowledge into information that can be used by the Product team to further improve our solution.
Perks of being part of our teamĀ š
- High growth, multicultural and friendly environmentĀ š¤
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Save expenses with Cobee š° and get your salary in advance with Payflow šø
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Healthy life with Gympass š§š½āāļø and Alan as private health insurance š©ŗ
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Language classes with Yolk Academy š©š½āš«
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Syra discounts, Nora & Apeteat lunchā
- Breakfast in the office, organic fruitš and free caffeine and theineā
- Flexible schedules ā°, pet Friendly š¶ and no dress code!š
Is this you?! Come rock the world with us!
About usĀ š
FactorialĀ is anĀ all-in-one HR SoftwareĀ fast-growing company founded inĀ 2016.Ā Our mission is to helpĀ SMEs automate HR workflows, centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of overĀ +900 peopleĀ in Barcelona, Brazil, Mexico, and EEUU offices. š
Our Valuesš«
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We own it: We take responsibility for every project. We make decisions, not excuses.
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We learn and teach: We're dedicated to learning something new every day and, above all, share it.
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We partner: Every decision is a team decision. We trust each other.
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We grow fast: We act fast. We think that the worst mistake is not learning from them.
Wanna learn more about us? Check ourĀ website!
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