From Acquisition to Success, or How to be Polyvalent in Customer Communication

Create engagement with qualified customer communication.

Ana is an Account Executive in the Success department at Quipu. It means that her principal function is to be in contact with consumers, namely the bookkeepers, in order to reach their demands and expectations regarding the service Quipu offers. Ana gives them the necessary tools to cover all their needs and solve their problems. For example, if a client has the opportunity to improve his use of the software, but isn’t aware of it, Ana is responsible to help him make the most out of Quipu. Her final goal is to generate engagement with clients to establish a long term relationship.

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Podcast #22 Setting up and managing a sales team

Selling is pure adrenaline. The pressure we have in sales makes us feel alive.

In itnig’s Podcast #22 we talk about all things sales: How to close a deal, what motivates a sales professional and the way to setup and manage a sales team.

At itnig every Friday we sit down to talk with interesting people whom we meet throughout the week and we make a podcast (in Spanish) out of our conversations. You can listen to it on iTunes, subscribe to our channel on Youtube or enjoy it through iVoox.

https://upscri.be/5c88ff/

For this Podcast #22 Bernat Farrero, CEO at itnig, Jordi Romero, CEO at Factorial, César Migueláñez, Product Director at Factorial, Masumi Mutsuda, Media at itnig talk with Ramon Santocildes, CEO at Quipu and Ernesto Venditto, Camaloons’ Sales Director about setting up and managing a B2B Sales team.

Ramon is an engineer by education and has developed his career in telecommunication companies and joined Quipu in the spring of last year as CEO. Ernesto on the other hand has worked for different web portals selling web services to businesses. For him Selling is a lifestyle.

What do you like about Sales?

Ramon: Selling does not mean being a charlatan. For me it’s detecting opportunities, needs and giving the best solution possible to customers.

Ernesto: Selling is part of everybody’s life. Just living we sell in all we do. I like to establish relationships with people, to present myself and discover other people.

Closing a big deal is satisfying. A personal conquest!

Listen to our podcast to learn more about the motivation of a sales professional, about how to detect a sales personality and how to manage a sales team.

Learn more in this Podcast in Spanish on our Youtube channel, listen to it on iTunes or enjoy it through iVoox and subscribe to our newsletter to stay always up to date.