Itnig is a startup ecosystem, we’ve created our own companies: Factorial, Camaloon, Quipu, and Parkimeter. We are currently focused on investing in early-stage projects, through our investment vehicle. We also have a coworking space for startups and freelancers, in which we also organize events. And we have a weekly podcast about entrepreneurship, technology, and business.
From Acquisition to Success, or How to be Polyvalent in Customer Communication
Create engagement with qualified customer communication.
Ana is an Account Executive in the Success department at Quipu. It means that her principal function is to be in contact with consumers, namely the bookkeepers, in order to reach their demands and expectations regarding the service Quipu offers. Ana gives them the necessary tools to cover all their needs and solve their problems. For example, if a client has the opportunity to improve his use of the software, but isn’t aware of it, Ana is responsible to help him make the most out of Quipu. Her final goal is to generate engagement with clients to establish a long term relationship.
Continue reading “From Acquisition to Success, or How to be Polyvalent in Customer Communication”